It won't move fully up down or both then very likely the gears are trash.
Could be the lift & door is jamming somehow preventing full open, close or both but then you won't be able to spin the motor in one direction by hand either.
If won't run w/ electric then also have more problems either not related to or cause by bad gears.
Could be bad relays, motor itself or both.
Or could be "unplug" somewhere because the gears are crap letting motor run forever.
Or worse motors have "twitching" problem that can kill the battery or worse so unplug them.
Twitching is cause by the motor trip the switch but doesn't stay there because of bad bumper, wrong lube, etc,
letting the shaft to back-off, motors try to run, then push a switch & repeat until battery dies.
or
motor never push a switch so jams but try to run until the breaker trips then that cools & repeat until battery dies & heating the motor big time.
------------------
Dr. Ian Malcolm: Yeah, but your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should.
(Jurassic Park)
The Ogre's Fiero Cave