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WTF, Verizon charged me international rates for INCOMING call?!? by hookdonspeed
Started on: 08-28-2013 03:42 PM
Replies: 18
Last post by: User00013170 on 08-31-2013 07:55 PM
hookdonspeed
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Report this Post08-28-2013 03:42 PM Click Here to See the Profile for hookdonspeedClick Here to visit hookdonspeed's HomePageSend a Private Message to hookdonspeedDirect Link to This Post
apparently Verizon decided to randomly start charging international rates for INCOMMING calls now.... 15minute call $40..... WTF, how can they charge for INCOMING more then the person is paying for the OUTGOING!?

been calling international for almost 2 years now, never had this charge before....
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Report this Post08-28-2013 05:08 PM Click Here to See the Profile for User00013170Send a Private Message to User00013170Direct Link to This Post
Did you call to see what was up ? Could have been a billing error. With all the computerized tracking/billing i don't see how, but mistakes happen all the time these days.
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avengador1
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Report this Post08-28-2013 05:21 PM Click Here to See the Profile for avengador1Send a Private Message to avengador1Direct Link to This Post
"Can you hear me NOW!"
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Report this Post08-28-2013 06:15 PM Click Here to See the Profile for skuzzbomerSend a Private Message to skuzzbomerDirect Link to This Post
International texts are so much cheaper...
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hookdonspeed
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Report this Post08-30-2013 08:23 AM Click Here to See the Profile for hookdonspeedClick Here to visit hookdonspeed's HomePageSend a Private Message to hookdonspeedDirect Link to This Post
yea, I called them... its their 'new' billing rules for international they said... wtf.... cost more to answer the call then it did for her to make it! Im setting her up with a voip softphone this weekend, screw this **** ! :P
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User00013170
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Report this Post08-30-2013 08:36 AM Click Here to See the Profile for User00013170Send a Private Message to User00013170Direct Link to This Post
 
quote
Originally posted by hookdonspeed:

yea, I called them... its their 'new' billing rules for international they said... wtf.... cost more to answer the call then it did for her to make it! Im setting her up with a voip softphone this weekend, screw this **** ! :P


That sounds like the old days, where all incoming calls, even if you didn't answer, caused a bill event. Id cancel the service and threaten to take them to court if they complain.
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Marvin McInnis
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Report this Post08-30-2013 09:48 AM Click Here to See the Profile for Marvin McInnisClick Here to visit Marvin McInnis's HomePageSend a Private Message to Marvin McInnisDirect Link to This Post
 
quote
Originally posted by hookdonspeed:

Im setting her up with a voip softphone ...



A lot of business travelers carry their Vonage adapter with them wherever they go. Then there is Skype. Really, there are multiple options anywhere there is good-quality Internet access available.
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User00013170
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Report this Post08-30-2013 09:55 AM Click Here to See the Profile for User00013170Send a Private Message to User00013170Direct Link to This Post
 
quote
Originally posted by Marvin McInnis:


A lot of business travelers carry their Vonage adapter with them wherever they go. Then there is Skype. Really, there are multiple options anywhere there is good-quality Internet access available.


Not that its free but I have a NetTalk adapter that does the same ( they had wifi devices before magic jack did ). They have a phone app too.

If its just ONE person, you can always use something like google talk ( or whatever they call it now ) . it doesn't care where you are in the world.

[This message has been edited by User00013170 (edited 08-30-2013).]

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hookdonspeed
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Report this Post08-30-2013 09:56 AM Click Here to See the Profile for hookdonspeedClick Here to visit hookdonspeed's HomePageSend a Private Message to hookdonspeedDirect Link to This Post
 
quote
Originally posted by User00013170:


That sounds like the old days, where all incoming calls, even if you didn't answer, caused a bill event. Id cancel the service and threaten to take them to court if they complain.


oh, its better then that... its a 'company' phone, I handle all telcom and IT at my job, im 100% allowed to use the phone for personal use, I just have to pay any extra charges that I have.

12stores all land lines, half with dsl, bonded T1's at main location... 15 cell phones..... just got out of a 3rd meeting with Comcast business fiber for full fiber data and VOIP system, looks like it will actually be a lot cheaper then Verizon, and sprint seems like they are hungry for our cell contract (oddly enough is up at the end of next month)... Verizon was 100% unwilling to work with the charges, or to even properly explain why we had no notice of the change of policy. wonder how bad someones going to get reamed for loosing a semi large contract over less then 100 in charges.
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partfiero
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Report this Post08-30-2013 10:03 AM Click Here to See the Profile for partfieroSend a Private Message to partfieroDirect Link to This Post
I use cards to call China, about 3 cents a minute.
Been using the same one since 04, it renews automatically.

When someone wants to talk to me, they dial, I don't answer, just call them back.
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rogergarrison
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Report this Post08-30-2013 10:41 AM Click Here to See the Profile for rogergarrisonSend a Private Message to rogergarrisonDirect Link to This Post
I have international and 900 calling blocked. I also found out that texts you recieve and dont answer (i dont use texting) are also charged at like 20 cents each. I had that also turned off. A telephone is a telephone. If I need to call international or a 900 number, ill use my landline.

*on a sidenote, I seen yesterday that New Jersey now say anyone who calls/texts someone whos driving (knowing that) and they have an accident, the caller is held co-responsible.

[This message has been edited by rogergarrison (edited 08-30-2013).]

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hookdonspeed
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Report this Post08-30-2013 03:45 PM Click Here to See the Profile for hookdonspeedClick Here to visit hookdonspeed's HomePageSend a Private Message to hookdonspeedDirect Link to This Post
 
quote
Originally posted by rogergarrison:

I have international and 900 calling blocked. I also found out that texts you recieve and dont answer (i dont use texting) are also charged at like 20 cents each. I had that also turned off. A telephone is a telephone. If I need to call international or a 900 number, ill use my landline.

*on a sidenote, I seen yesterday that New Jersey now say anyone who calls/texts someone whos driving (knowing that) and they have an accident, the caller is held co-responsible.



I use google voice to call out, a lot cheaper then the Telco rates... and we barely text, facebook msg'er works great.
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MidEngineManiac
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Report this Post08-30-2013 06:23 PM Click Here to See the Profile for MidEngineManiacSend a Private Message to MidEngineManiacDirect Link to This Post
Telus used to do that to me all the time. As soon as I got close to the Ny or Mi. Border I was getting welcome to the US texts, but they were good about canceling any international calls. The understood that coverage overlaps in border towns.
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NickD3.4
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Report this Post08-31-2013 10:57 AM Click Here to See the Profile for NickD3.4Send a Private Message to NickD3.4Direct Link to This Post
 
quote
Originally posted by hookdonspeed:

apparently Verizon decided to randomly start charging international rates for INCOMMING calls now.... 15minute call $40..... WTF, how can they charge for INCOMING more then the person is paying for the OUTGOING!?

been calling international for almost 2 years now, never had this charge before....


I just run skype on my phone. Friends in England just call my phone via skype, and talk just like a regular phone. Free.
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ls3mach
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Report this Post08-31-2013 12:59 PM Click Here to See the Profile for ls3machSend a Private Message to ls3machDirect Link to This Post
 
quote
Originally posted by hookdonspeed:


oh, its better then that... its a 'company' phone, I handle all telcom and IT at my job, im 100% allowed to use the phone for personal use, I just have to pay any extra charges that I have.

12stores all land lines, half with dsl, bonded T1's at main location... 15 cell phones..... just got out of a 3rd meeting with Comcast business fiber for full fiber data and VOIP system, looks like it will actually be a lot cheaper then Verizon, and sprint seems like they are hungry for our cell contract (oddly enough is up at the end of next month)... Verizon was 100% unwilling to work with the charges, or to even properly explain why we had no notice of the change of policy. wonder how bad someones going to get reamed for loosing a semi large contract over less then 100 in charges.


I'm actually in a huge dispute with Sprint over service. I'm moving all our work and personal lines away from them. I've had their service almost a dozen years. It is actually worse than when I started.
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Fats
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Report this Post08-31-2013 01:12 PM Click Here to See the Profile for FatsSend a Private Message to FatsDirect Link to This Post
 
quote
Originally posted by hookdonspeed:


I use google voice to call out, a lot cheaper then the Telco rates... and we barely text, facebook msg'er works great.


So just have the caller call you on the Google Voice number, and forward calls to your work phone.... Seems simple to me.

Brad
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User00013170
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Report this Post08-31-2013 01:55 PM Click Here to See the Profile for User00013170Send a Private Message to User00013170Direct Link to This Post
 
quote
Originally posted by Fats:


So just have the caller call you on the Google Voice number, and forward calls to your work phone.... Seems simple to me.

Brad


There is a charge for that if its international i think. ( unless i misunderstood ) A friend of mine did that, selected a google number in his home town so that his parents could call it for free. Then it forwarded to his cell phone. ( before you could do voip with your google number )
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hookdonspeed
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Report this Post08-31-2013 07:37 PM Click Here to See the Profile for hookdonspeedClick Here to visit hookdonspeed's HomePageSend a Private Message to hookdonspeedDirect Link to This Post
google voice is only available to US subscribers.
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User00013170
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Report this Post08-31-2013 07:55 PM Click Here to See the Profile for User00013170Send a Private Message to User00013170Direct Link to This Post
 
quote
Originally posted by hookdonspeed:

google voice is only available to US subscribers.


international rates: https://www.google.com/voice/rates
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