OK, so about 2 months ago when I was still manager of the department, I hired the V-P of sales son to help us in the shop as a "wash beach" (wash the machines, change a bulb or 2, crimp a wire connector--simple repairs.) We pay this guy minimum wage and he was only supposed to be there 3-4 months until he got his life sorted out (he is back in Canada after 4 years in school in Maine) and a job in his own field...He is also "friends of the family" with the company owners son.
BUT, he showed some technical skill, so we have let him do some more advanced work (the new girl-manager is afraid of his family connections and I no longer have a say in the matter)....he is in way over his head and not 1/4 as good as he thinks he is when it comes to the advanced machines. He has ALSO gotten a chip on his shoulder and thinks he runs the show because of the family connections. Out of 24 staff at the place, there are 23 who want to kick him in the nuts, he is the lone stand-out--probably because its impossible to kick yourself in the nuts.
Soooo...last week we shipped out a big popper to one of our key (100g/yr) accounts and I asked him about 10 times if he had checked his work, did everything work, has everything been tested?--oh, yeh--everything is perfect. (I didnt check it myself as I am giving him enough rope to hang himself--easy way to get rid of him). This morning I get a call from a VERY angry facilities manager that the oil pump on the machine is completely dead on the very 1st use.
I drive up there 2 hours, open the power panel, take one look at this wiring job and damn near crap my pants !! The breaker that is supposed to protect the kettle elements is wired to the drive motor. The breaker thats supposed to protect the pump is wired to the elements and lights. The pump circuit has no hot line going to it, rather the elements are being double-fed, and the grounds have been snipped and taped over. I closed the panel real-quick, apologized profusely and told the manager we would have him a new machine tomorrow.
Got back to the office (this is the good part) and walk up to this guy with a big grin on my face, stuck out my hand and shook, and said to him (with a HUGE grin) "Congratulations, that is the most BEEAAUUTIFULL piece of screeeww-uppery I have ever in my life had the privilege to see"
Ya SHOULDA seen the look on his face
....and you can guess how my service call report reads !!!
[This message has been edited by MidEngineManiac (edited 02-23-2012).]
