Yeah, that's what I thought - that I just needed to assign a drive letter to it or partition/format it. Not so.

So my father-in-law has two HDs in his computer. A 40MB from which he boots and a 120MB for data storage. After installing Norton Internet Security (or some kind of other virus/security program from Norton), XP no longer saw the 120MB.

So I checked Device Manager and it saw the 120MB perfectly and reported the device was working and operational. But when I checked under "Administrative Tools" -> "Computer Management" -> "Disk Management", it wasn't there.

Now the only thing I can think of that might cause this is I remember reading somewhere that when XP boots from a FAT32 file system (which the 40MB is), it won't see any NTFS drives. Could this be it or is it something else?

*posting from pda*

see if in the package of norton he installed it included norton goback. I am at a job aym so my brain is already fried but if he installed goback its possible this is the cause. goback sucks, period.

quote Originally posted by Cliff Pennock: Now the only thing I can think of that might cause this is I remember reading somewhere that when XP boots from a FAT32 file system (which the 40MB is), it won't see any NTFS drives. Could this be it or is it something else?

No, that's not it. I have a couple of systems just like that.

Put your XP install CD in. Proceed as if you are going to reinstall XP. Go as far as formatting the new drive.

Edit - oops.....you probably don't wanna reformat.....so ignore what i said.

[This message has been edited by cccharlie (edited 01-23-2007).]

Uninstall Norton and see if it comes back. Then use that Norton disk as a coaster and put in a decent a/v program like Avast or AVG.

Are these drives MB or GB?

Was he running any special software on bootup that allows his machine to see the 120 GB one? (like MaxBlast?)


I saw this once when a customer had two old machines, and moved his large data drive to the other one...

Try doing the uninstall as Taj said, and if that works, whoo-hooo, if not (I am not a fan of Norton's uninstallers... try system restore from the day before he installed the software...

[This message has been edited by FieroRumor (edited 01-24-2007).]

You got it Cliff.....NTFS can see FAT... FAT wont see NTFS...

quote Originally posted by RWF: You got it Cliff.....NTFS can see FAT... FAT wont see NTFS...

Sorry, but you are just plain wrong. I already posted that I have XP systems set up in this manner with NO problems.

The fact that the XP boot drive is formatted as FAT32 has nothing to do with whether or not XP can see a second drive formatted as NTFS.

XP can read both NTFS and FAT32 formatted drives.

Win98 cannot read a NTFS formatted drive.

[This message has been edited by Patrick (edited 01-24-2007).]

quote Originally posted by Patrick: Sorry, buy you are just plain wrong. I already posted that I have XP systems set up in this manner with NO problems. The fact that the XP boot drive is formatted as FAT32 has nothing to do with whether or not XP can see a second drive formatted as NTFS. XP can read both NTFS and FAT32 formatted drives. Win98 cannot read a NTFS formatted drive.

right. its not the drives that need to see each other - its the OS that does the seeing. and XP sees them both.
not sure what the features of Norton Internet Security are - but could one be encrypting/hiding a drive? I know old Norton packages had that option

edit - also - check with partition magic, or something like that. this maybe a issue with logical drive inside a extended partition
you get primary partition & extended partition. inside the extended partition, you can make more logical drives. the extended partition is not a drive.

[This message has been edited by Pyrthian (edited 01-24-2007).]

Hmmmm.... Find out if he did IMAGE the drive w/ Norton Ghost and imaged the 40GB HD to the 120GB. I think it has an option to hide the partition. I stay away from Symantec products.

If not. In the device manager you may need to set the partiton to "mark partition Active" and/or "Change Drive Letter and path". It should not affect the data on the drive. In case it does DO NOT format the drive, defrag or save data on the drive/partition due to recovery.

[This message has been edited by dmancheno (edited 01-24-2007).]

For the system drive, at the command prompt, type CONVERT [driveletter]: /FS:NTFS

Thanks all. A lot of very good points.

Just to clarify things: Device Manager is the only place in XP where the drive is seen. So I can't even partition or format or change the drive letter for it (from XP) since it doesn't show up in Disk Management.

Delete/uninstall it from device manager and reboot. If it dosent find it then check the system event log. Good luck

is the drive getting power? I've seen CDs that show up because they see the controller, but dont do anythingbut, they do show up in explorer also....

Try slipping in a Linux self-boot disk and see if it can see all the drives. I'm running XP with drv-x hidden but when I boot into Linux its there plain as day. So much for security.

I also ran into trouble installing Norton antivirus. It $crewed up my laptop so bad I had to uninstall it the hard way.

Also I know this is a stetch but pull the cover and take a peak............

Spoon

quote Originally posted by Cliff Pennock: Thanks all. A lot of very good points. Just to clarify things: Device Manager is the only place in XP where the drive is seen. So I can't even partition or format or change the drive letter for it (from XP) since it doesn't show up in Disk Management.

Check here

1.-Computer Management Console
http://vlaurie.com/computers2/Articles/mmc.htm

2.-Disk management console
http://vlaurie.com/computer...icles/harddrive2.htm

Go to the start button and select "run"

Type compmgmt.msc in the box. Then hit enter.

In the tree on the left, click on Disk Managment.

Find the drive that's "missing" and right click on it.

Select "Change drive letter and paths"

A window will pop up, select "add"

Click "Assign following drive letter" then click "OK"

That there should fix it.

Cliff,

Go to the device manager and bring up the device properties sheet for that drive. Go to the Volume tab and click on the "populate" button. After it populates the porperties button should wake up which will bring up the property sheet for the drive like you would get in explorer. See if that causes the system to recognize the drive.