So i order a pair of KTY struts for 105! Good deal! Upon check out it says 'use paypal for quick and convenient payment,' so i do.

The next day I get a voice mail call from a Tire Rack rep that says she needs to verify my ID. I called her back today, she's not in, another rep askes me if i have a listed number to 'verify my ID,' I said i do not. She asked why? I told her because I don't like phone calls form telemarketers, my name and address being on a junk mail list, and in searchable in internet engines, and that's why I don't even have a home phone. She treats me like some sort of scammer / second class citizen because i don't have a listed home phone number. lol. really??? She transfers me to another agent, that told me she will have the first agent that handled my order call me back tomorrow. ugh.

My question is, anyone have to deal with this? And if you don't have a listed home phone how the heck can i order some stuff???

Thats why I hate buying things on line. I try to buy local and If I have to buy on line I send a money order.
Sucks but that part of not getting 100s of calls a week

local these are 185 for a pair. i would save 75 bucks buying from them, not to mention i will also want to guy in the future. So can we just get on with the vitrification process already? lol.

[This message has been edited by Seanpaul (edited 04-05-2011).]

They are trying to reduce credit card Risk...
Their credit bank, Visa, MC, etc, require things like this.

They are checking phone #, CVV, etc...

Your likely problem? Phone # on order must match the credit card's phone # on file. If not then you get the call and put order on hold. (Some co. just cancel the order outright.)

Two option, Deal with it or cancel the order.

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Dr. Ian Malcolm: Yeah, but your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should.
(Jurassic Park)

The Ogre's Fiero Cave (It's also at the top and bottom of every forum page...)

[This message has been edited by theogre (edited 04-05-2011).]

If someone were to get a hold of your credit card number, and fraudulently make purchases with it, you would be asking why they don't verify ID. I would be glad they are taking steps to verify who you are.

I would think you would want your phone number on file with the CC company. We have had several calls from the CC companies identifying suspicious behavior. In 2 cases someone had got out CC information and were using it. In another 2 cases we traveling and the turned the card off until we called them. I am OK and as they are trying to protect me.

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88 GT 5 Speed Black with gray interior
3800 SCII Swap In Progress

"Real integrity is doing the right thing, knowing that nobody's going to know whether you did it or not."

Something is wrong. He used Paypal. Tire Rack should NOT be giving him a call asking for anything. Paypal is the one that makes the payment to Tire Rack. Only Paypal should be verifying anything and that is done though a secure website. Be wary of anyone that asks for personal information over the phone.

This is a Paypal problem?

I didn't see that... Paypal is a scammer paradise.

Call company directly on their main number. You have a name? Ask for name or name's supervisor if not there.

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Dr. Ian Malcolm: Yeah, but your scientists were so preoccupied with whether or not they could, they didn't stop to think if they should.
(Jurassic Park)

The Ogre's Fiero Cave (It's also at the top and bottom of every forum page...)

quote Originally posted by theogre: They are trying to reduce credit card Risk... Their credit bank, Visa, MC, etc, require things like this. They are checking phone #, CVV, etc... Your likely problem? Phone # on order must match the credit card's phone # on file. If not then you get the call and put order on hold. (Some co. just cancel the order outright.) Two option, Deal with it or cancel the order.

I USED PAYPAL!

quote Originally posted by Hulki U. My-BFF: If someone were to get a hold of your credit card number, and fraudulently make purchases with it, you would be asking why they don't verify ID. I would be glad they are taking steps to verify who you are.

I USED PAYPAL!!

quote Originally posted by ILVMYGT: I would think you would want your phone number on file with the CC company. We have had several calls from the CC companies identifying suspicious behavior. In 2 cases someone had got out CC information and were using it. In another 2 cases we traveling and the turned the card off until we called them. I am OK and as they are trying to protect me.

I USED PAYPAL!!!

quote Originally posted by Hudini: Something is wrong. He used Paypal. Tire Rack should NOT be giving him a call asking for anything. Paypal is the one that makes the payment to Tire Rack. Only Paypal should be verifying anything and that is done though a secure website. Be wary of anyone that asks for personal information over the phone.

THANK YOU! I used paypal. I am a 9 year certified buyer and paypal seller. not only that, but paypal holds and keep my money in their account on hold for 21 days form each ebay sale i have. So I try to use paypal a much as possible since, the money is there anyways.

This is frustrating. Hope i can figure it out with the rep tomorrow. My number is listed with paypal and has been that way for the past 5 years. Requiring me to be listed in the white pages is ridiculous! If they wont take my PP because i have an 'unlisted' number...then ill cancel the order and try my CC.

Maybe i should have just used my CC.

[This message has been edited by Seanpaul (edited 04-05-2011).]

So I got online and placed a second order with my CC. It showed shipped the next day, while my PP order said "Waiting for verification" I called and explained my frustrations about the situation and all the lady could say is "Banks require us, blah, blah, blah" even though I explained to her that i ordered my parts with my CC from the SAME bank my PP is tied to. So not even they freakning understand their own policy. I told her they should change their website..instead if it saying "Conveniently pay with Pay Pal" it should "Use Pal Pall and subject your self to extra scrutiny."

Walgreens, Chase, TiVo warn of email breach

By Dow Jones Newswires-Wall Street Journal
Posted Monday at 11:47 a.m.

A data breach at one of the world’s largest providers of marketing-email services may have enabled unauthorized people to access the names and email addresses for customers of major financial-services, retailing and other companies.

While no financial information was compromised, the major concern is that the emails and names could be used for “phishing,” that is, phony emails asking unsuspecting consumers to divulge information such as account numbers, log-ins or Social Security numbers.

As a result, companies were warning customers that they don’t ask for personal information, like credit-card and Social Security numbers, via email.

On April 1, Dallas-based Epsilon, a subsidiary of Alliance Data Systems Corp., said that on March 30, “A subset of Epsilon clients’ customer data (was) exposed by an unauthorized entry into Epsilon’s email system.

“The information that was obtained was limited to email addresses and/or customer names only,” the company said, adding that “no other information associated with those names was at risk.” The company said an investigation is under way.

Citigroup Inc., one of the affected companies, said it had been told by Epsilon that the information was limited to names and/or email addresses of some North American credit-card customers “and no account information or other information was compromised.”

J.P. Morgan Chase & Co., Barclays PLC, U.S. Bancorp and Capital One Financial Corp. also alerted their customers to the incident.

“As you can imagine, the email that is going out now isn’t going through Epsilon,” one bank representative said.

Walgreen Co., New York & Co. and Kroger Co., also said they were informed by Epsilon that files related to their customers might have been exposed.

SecurityWeek, which follows the Internet- and enterprise-security industry, said other companies affected included

– Ameriprise Financial

– Best Buy

– Brookstone

– Capital One

– Citi

– Disney Destinations

– Home Shopping Network

– JPMorgan Chase

– Kroger

– LL Bean Visa Card

– Marriott Rewards

– McKinsey & Co.

– New York & Co.

– Ritz-Carlton Rewards

– TiVo

– The College Board

– US Bank.

This sort of thing is happening more and more frequently. Information is not likely being lost, it's being sold and reported as lost. What responsible professional would leave a laptop computer with classified information on it in the trunk of their car to be stolen such as occured in at least one gov't mishap. What is the need to even have such info in your possession outside of the office. More importantly, the consequences of such carelessness are either minor to none at all so the temptation to sell information and the payoff maybe worth it to anyone with access to it.

Before long anonymity will be incompatible with this country as we know it. License plate scanners, traffic cameras, finger prints on cashed checks and I don't doubt newborns cord blood (DNA) and prints are being logged into a database ready for upload when the next terrorist attack demands that we have everyone's identity in some way available at the press of a button.

What used to be a good science fiction movie is quickly becoming reality.