| quote | Originally posted by Robert 2:
If you move as much as going to the post office , that's why you could'nt find anything This is ( I recognize your voice ) writing .
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Well, let's see...... over the course of several months and many phone calls.......
A guy from Canada buys a partially assembled V-8 kit from someone in the U.S. He's told, by the seller, that everything is there.
After he gets it, he realizes that the video instruction tape is missing.
He calls the seller & the seller says to order one from Archie & tell Archie to call me (the seller) & I'll give him my C.Card number to pay for it.
Archie ships via UPS & he calculates the shippng costs and calls the seller 3 times in 2 days with no response.
(that's right, I wasn't charging for the tape, only for the cost of shipping it)
At this point I've wasted enough time on this & I drop it. Can't call the buyer to tell him because he never gave me his phone number.
Few weeks later & the buyer calls me wondering why he hasn't got the tape yet. Well sir, No one's paid for the shipping yet & I couldn't ship it without a phone number anyway.
Then I tell him that when I send the tape it would be via UPS because I'm not not going to go stand in line & fill out Customs paperwork, at the post office, when my UPS software will do it for me.
I also tell him that sometimes UPS charges Canadians a Brokerage Fee when they deliver a U.S. package in Canada & that I have no control about how much that is. So the package will arrive with some fees due.
He says he's not about to pay that fee & that I should send it via post.
I explain that my customers deserve my time & that I'm not going to waste an hour of my time going to the P.O. & back when I could sent it in 2 minutes via UPS.
Now I'm finding out that this non-customer who wants me to me to pay the postage & invest the time to go to the post office to send him a free video tape, has been on the Internet all the time.
And now he's telling me that I could find a heim joint rod between here & the Post Office.
Sorry Charlie, Between the shop & the P.O. here, there's nothing but Churches & Bars.
Now, if you had only explained to me from the beginning that I should send you a free tape at my own expense & take it to the P.O. so you won't have to pay any fees & in trade for that tape you wouldn't start throwing jabs at me on the Internet..... Then I'd have sent the tape in a minute.
Archie