[This message has been edited by Raydar (edited 08-08-2014).]

quote Originally posted by jonrev: Video is private, now - hope they got the message...

I posted his video on MAACO Canada facebook page apparently one of the bosses called USA Corporate

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My Build Thread
Tylers Toy

SO that's what happened? The owner of this MAACO emailed me at 10:30 at night saying Corporate called him, and saw the video. I knew I didn't let corporate know about it, and that I just posted it here in my build thread.... Then when I went to MAACO the assistant manager said he got a call at midnight about the video. When he mentioned that, one of the workers spoke up and said his mother called him at 1am and said to go watch this video she found. The general consensus was that everyone at this MAACO heard about the video in a different way, and had seen it.

Anyhow, they had a professional detailer come to the shop, and the interior looks as it did when I dropped it off, other than a couple things. First, my new floor mats are stained. The blue embroidery bled, as well as them placing the headlight covers on there, and then left with the water, for who knows how long leaving left rust stains.



As for the paint job, I have to say it looks ok.... It is the color I wanted in the first place, but there is a lot of over spray, missed areas in the jams ect.

We were all in the office chatting, while I was waiting for a ride from a friend back home. They have always insisted that I got the color that I asked the car to be painted in the beginning. Well, the original guy that had mixed up the wrong color or paint back when the car was painted was sitting in the office. I figured I would give something a try, as it has been a while, and not sure how good him memory was giving the hundreds of cars he has mixed paint for since mine was painted. I pulled out my tablet, and showed him the original photos of the Mustang, and the color I wanted my car. He couldn't remember.... I showed him a couple more and how I mentioned that this blue looked dark at night, and so different in different lighting... He was like Oh Yea.... I then said that is the color I wanted.... He said "yea.... I remember that, and we couldn't find the right color code or something for it"... BOO YAH! The owner heard this, and just kinda kept on with what he was working on on the computer LOL!


Back to the car... There are sanding marks, and razor blade marks on both of the new Chris Cook quarter windows. When I pointed it out, of of the guys said that should wipe off, as they are glass. When I told him that they were plastic, he just said "ohhhhhhhhhh". Also the back of the car, where I had paid to have the lip above the tail light fixed (Mechanic leaned heavily on it) it still not fixed. Even with the brand new paint job, there is a nice crack that you can see through to the primer somehow.

When I showed it to him, he said they are not responsible for that. It is not on the paperwork (Oh GOD, AGAIN! ! ! !) So I tried to explain to him that I did pay for it, and it was fixed, just poorly. He insisted that they did not do repair work in that area, other than just the general sanding in prep for paint. So guess what.... my pictures to the rescue again!


Here is the break as the car was dropped off:


Here is their guy repairing it:


Lastly the freshly repaired area, showing the different color filler that they used to repair it with:


EDIT: Funny thing, I was going through some videos I took when I dropped the car off, and when the guy asked me to sign the paperwork, I clearly mentioned that I was apprehensive about signing it, as the areas I wanted fixed and other details were not on the paperwork. He said that's ok, this is just a release to do the work.....

In the video where I picked the car up originally, I pointed out the area where it was still cracked above the tail light, and he said to bring the car back after the paint cures, and they will definitely fix it correctly.

I swear, I can not even imagine what this would have been like if I did not have the pictures and video's of everything that I do! I have been accused of lying to them about paying to have the crack about the tail lights fixed, the chip in the hood, the door jams being painted, under the hood and trunk being painted, and even under the headlight covers being painted!

When I went back to have the car resprayed, I mentioned that the last time I removed the headlight doors, so the hood and the top and bottom of the doors could be painted correctly. Well, when all was said and done the they did not paint under the headlight doors. He informed me that the headlight doors were still attached and that is whey they probably were not painted. I simply asked him, if this is the case, then how did they not get painted when the rest of underneath the hood was painted. He could not answer that one. I told him, regardless, I need the headlight doors to be painted on the top and bottom. He came back saying that they were attached to the car, I stopped him and said, no, I removed them again, and they are in the trunk to be painted on the top and bottom. He comes back saying that is not part of what I paid for .... Oh God... this again. Luckily, AGAIN, my pictures to the rescue! I had to show him a picture of the headlight doors sitting flat on a table when they were painted. I pointed out that the gas door RIGHT NEXT TO THE HEADLIGHT DOORS was hanging, and being painted on all sides, just as the headlight doors were supposed to be done, and insisting that it was a mistake on their part:

Reluctantly, they agreed to paint the bottom of the headlight doors this time.


Not once, but by 3 different times with the man from corporate, the owner, and then the manager, that I had to prove that I was not lying over and over and over and over again! They only way I have been able to resolve EACH AND EVERY ONE OF THESE was through the photo's and video's. In fact just the last time I was in there, he mentioned that he replaced the side moldings in good faith as he had no proof that they every had them.... basically calling me a liar again. In the recording where I picked up the car originally, we have a discussion about the side moldings, and how they were not done at the time I picked the car up, and he would call me to come get them when they were ready. I say fine, there is no hurry, just the next time you shoot something satin black, paint those.

To sum it all up, each and EVERY item that I have had to have redone on this car has been a process:
1) Ask for to be done / corrected
2) They inform me it was not in the paperwork / paid for
3) I have to work to convince them that I am not lying to them, and then have to resort to finding pictures and video to prove otherwise
4) with extreme reluctance, they agree to do it

(Do the above list with every item on the car, and repeat a total of 3 times for the different people I have had to deal with)

Anyhow, as I was leaving, they said that they would be able to buff out the sanding and razor blade marks on the quarter windows. I told him I was apprehensive about that, as they are pretty deep cut marks, and he assured me they could do it. He asked me to leave the car over the weekend, and he would call me on Monday morning to come pick it up.

I was concerned about the interior getting trashed again, and asked if it could be covered up. He recommended I go to Harbor Freight and get a tarp, and that is exactly what I did. I returned and helped one of they guys there cover the car. He used my floor mats to hold the plastic down.....
Just to cover my butt here:

Florida makes it a crime to intercept or record a "wire, oral, or electronic communication" in Florida, unless all parties to the communication consent. See Fla. Stat. ch. 934.03. Florida law makes an exception for in-person communications when the parties do not have a reasonable expectation of privacy in the conversation, such as when they are engaged in conversation in a public place where they might reasonably be overheard. If you are operating in Florida, you may record these kinds of in-person conversations without breaking the law.

[This message has been edited by JohnWPB (edited 12-27-2014).]

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Please forgive my typos, I'm typically posting via cell.

1984 Indy Fiero SE Pace Car Replica #770
"SE" Stormtrooper Edition Rescued, resuscitated and reversibly modified! (I'm so not done yet!)

Poly all round & Black Drag DR-34s
Frt: 225/45 on 18x8 (47 offset w/ 8-9mm spacer) 1.5 coils cut off 1984 WS6 springs
Rear: 265/35 on 18x8.5 (45 offset) Coil-overs w/ 10 inch 300lb springs & 7 inch sleeve

Everything is the previous owners fault!