Many thanks to everyone for their support, we really appreciate it! Sadly, many of you are likely aware of the reputation Sean has created for himself in the Fiero community over the years. His post and subsequent comments are filled with half-truths and misinformation. The part that is true is that we have ceased doing business with Mr. Maloney. This dramatic step is one that we have taken three times in our 30-year history. Sean had been a customer for several years and despite our best efforts, we simply could not make him happy. His behavior had always been agitated, but in our final interaction, which Sean is attempting to describe, he became particularly aggressive and abusive. It was at that point we made the difficult decision to respectfully wish him well and part ways. Clearly Sean can figure out other ways to order from us, without our knowledge, but we felt it was important to send a message that there is no room for his aggression in civil society. We’ve certainly earned and addressed our fair share of complaints over the years without taking such serious action, but Mr. Maloney’s behavior is well outside the boundaries of acceptable criticism.
Thank you for your post. I expected there was more to the story.
I am in the same line and while it is rare we will refuse to work with someone after careful consideration.
I know you are holding back as that is the proper thing to do but I have seen the other side of this aggression with other customers and it can get pretty sad.
You have always treated me fair and I appreciate it. There have been a couple issues but they were taken care of fairly and quickly. Thanks.
Originally posted by FieroStore: Many thanks to everyone for their support, we really appreciate it! Sadly, many of you are likely aware of the reputation he has created for himself in the Fiero community over the years. His post and subsequent comments are filled with half-truths and misinformation. The part that is true is that we have ceased doing business with him. This dramatic step is one that we have taken three times in our 30-year history. He had been a customer for several years and despite our best efforts, we simply could not make him happy. His behavior had always been agitated, but in our final interaction, which he is attempting to describe, he became particularly aggressive and abusive. It was at that point we made the difficult decision to respectfully wish him well and part ways. Clearly he can figure out other ways to order from us, without our knowledge, but we felt it was important to send a message that there is no room for his aggression in civil society. We’ve certainly earned and addressed our fair share of complaints over the years without taking such serious action, but his behavior is well outside the boundaries of acceptable criticism.
FieroStore, WOW! That's a PURE 100% LIE you just made here against me. You have outdone yourself this time and lied about our situation to protect your own reputation. That is a case of defamation. I'm gonna share your comment with my lawyer, along with our correspondences. Unbelievable!
[This message has been edited by Fiero Vice (edited 01-29-2022).]
I don't wish. I don't even care. You bollocked me like a coward over there, so I don't have to look at you. If you can't handle people disagreeing with you on the internet, you should probably stay off of it.
Once again, why are you still here, harassing me again & again, huh??? Did I tell you to get lost???
[This message has been edited by Fiero Vice (edited 01-28-2022).]
Many thanks to everyone for their support, we really appreciate it! Sadly, many of you are likely aware of the reputation Sean has created for himself in the Fiero community over the years. His post and subsequent comments are filled with half-truths and misinformation. The part that is true is that we have ceased doing business with Mr. Maloney. This dramatic step is one that we have taken three times in our 30-year history. Sean had been a customer for several years and despite our best efforts, we simply could not make him happy. His behavior had always been agitated, but in our final interaction, which Sean is attempting to describe, he became particularly aggressive and abusive. It was at that point we made the difficult decision to respectfully wish him well and part ways. Clearly Sean can figure out other ways to order from us, without our knowledge, but we felt it was important to send a message that there is no room for his aggression in civil society. We’ve certainly earned and addressed our fair share of complaints over the years without taking such serious action, but Mr. Maloney’s behavior is well outside the boundaries of acceptable criticism.
Don't worry, we all know about his history. This post, if anything, is a sad attempt to get people on his side. Unfortunately for him, not a single one of us agrees with him.
He isn't welcome at Fiero events, among a couple other people.
And f he shows up, I have no problem calling his dumbass out, and making a fool of him in public.
There isn't room for this kind of drama, harassment, and utter disrespect in the Fiero community. But, everyone who knows me, knows I will absolutely fight Fire with Fire, and laugh about it the whole time.
Don't worry, we all know about his history. This post, if anything, is a sad attempt to get people on his side. Unfortunately for him, not a single one of us agrees with him.
He isn't welcome at Fiero events, among a couple other people.
And f he shows up, I have no problem calling his dumbass out, and making a fool of him in public.
There isn't room for this kind of drama, harassment, and utter disrespect in the Fiero community. But, everyone who knows me, knows I will absolutely fight Fire with Fire, and laugh about it the whole time.
**** around, find out.
Wow! I don't even know who you are and you just couldn't help yourself to insult me over and over and over. You have a serious problem. That's INSANE comment. Geez!
I couldn't say I've ever once had a bad experience with The Fiero Store who I have been going to for over 20 years, usually in person since I live very close by.
I can say with absolute confidence that if you feel like they treated you badly it was 100% your own fault.
I guarantee you if it ever came down to it, the entire Fiero community would show up in support of this business.
I disagree with your perspective because you are brainwashed by THE FIERO STORE. They treated me badly and I have the proofs here with pictures. Yet, you are ganging up on me, huh? Wow!
Besides the rudeness and un-professionalism claimed from the Fiero Store, what was it you had hoped to obtain for your parts complaint? Was it a refund, a cleaner part, store credit? I skimmed this skirmish and didn't really see what the overall complaint was other than poor service. It still sounds like you kept your parts that were undamaged (thought required some work). I think this would help everyone better understand why the Fiero Store is being called out.
And do realize when a vendor (Fiero Store) replies to an event on a public forum, they chose what they say carefully and should be taken with a series note as they wouldn't (hopefully) try to tarnish their reputation by saying something out of line or false because they are mad at you.
Originally posted by da.slyboy: I think this would help everyone better understand why the Fiero Store is being called out.
Nobody in this thread contested that Fiero Store didn't deliver on their promise to ship a rust-free part. That was clear from the first post of this thread.
There were two bad moves here: 1. Fiero Store delivering a part that wasn't as promised. 2. OP lacking the common sense to realize that Fiero Store's promise of a rust-free sandblasted part wasn't realistic.
After I sandblast ferrous parts for my car, I make sure to get some paint on them next-day, if not same-day. A few days of storage needs special care to be in a warm and dry place.
At one of my dad's previous jobs involving steel erection, some friction joints were critical enough that they were to be sandblasted in-place, and bolted together immediately.
[This message has been edited by pmbrunelle (edited 01-28-2022).]
The part that is true is that we have ceased doing business with Mr. M------. This dramatic step is one that we have taken three times in our 30-year history. S--- had been a customer for several years...
I've got no dog in the fight... but revealing Fiero Vice's actual first and last name in your post is not cool and is a violation of the rules here at PFF. Perhaps you could go back and edit your post. Thanks.
Do not post another member's personal information without his/her consent! So you got really angry with another member and feel you should post his personal information like name, address, telephone number or other private info without his consent. Don't. This is cause for an immediate, nonnegotiable ban from PFF.
Since the offending post has been quoted numerous times with personal information still intact, Cliff Pennock will probably now be required to do a cleanse of several posts. Think before you post, guys!
[This message has been edited by Patrick (edited 01-28-2022).]
I thought I heard squeaking from the trash can lid opening but I checked and it was just the unending echoing of the screaming from the stuff that's already in there, lol!
Originally posted by Patrick: Since the offending post has been quoted numerous times with personal information still intact, Cliff Pennock will probably now be required to do a cleanse of several posts. Think before you post, guys!
Apologies for our faux pas. We overlooked this while copy/pasting from Facebook. Our first post has been edited.
When I need a part for one of my Fiero's, I'll drive by many auto parts stores to get home and place an order with the Fiero Store, I have purchased from the close to 40 times, every time with total satisfaction. My over the phone conversations are interesting and informative, and their always open to an y advise or suggestions. I dont even mind paying a little more for their parts... heck, they like to go on vacations too ! I actually depend on this place in a way. I need a part, I place the order with the Fiero Store, and the part is on my doorstep within a few days. Never a complaint, never. Keep up the good work Fiero Store and thank you.
Gotta love when Karen's got on message board tirades and aren't self aware enough to realize they are accomplishing nothing more than looking like a complete douche..... Also I made about 4-5 orders with the fiero store last year and every order was quickly processed and if for any reason they had made a change to a product that wasn't posted on their website they called me to verify withing minutes of me placing the order( ordered a rear sway bar that they had just changed the color of the bushings). The long and short of it is you are being completely unreasonable and doubling down Everytime someone points that out is childish
My experiences with TFS have also been great. I ordered a used part online, they only had 1 left. The owner called me to confirm that I wanted it because he noted it wasn't in great shape. I declined it after he sent me pics and I was refunded. Great service.
Originally posted by Fiero Vice: This is a sign of bully that we all should NOT tolerate.
Um...."The pot calling the kettle black" is a saying that comes to mind with your ridiculous ranting.
We have numerous people here that have had great dealings with the Fiero Store, and we hear you ranting on and on about something that simply was not a bad problem. Stop crying like a spoiled little boy, grow up and try to become an ADULT. You are NOT the only person on earth, and you are not the "King of the kingdom"....
Many thanks to everyone for their support, we really appreciate it! Sadly, many of you are likely aware of the reputation Fiero Vice has created for himself in the Fiero community over the years. His post and subsequent comments are filled with half-truths and misinformation. The part that is true is that we have ceased doing business with Fiero Vice. This dramatic step is one that we have taken three times in our 30-year history. Fiero Vice had been a customer for several years and despite our best efforts, we simply could not make him happy. His behavior had always been agitated, but in our final interaction, which Fiero Vice is attempting to describe, he became particularly aggressive and abusive. It was at that point we made the difficult decision to respectfully wish him well and part ways. Clearly Fiero Vice can figure out other ways to order from us, without our knowledge, but we felt it was important to send a message that there is no room for his aggression in civil society. We’ve certainly earned and addressed our fair share of complaints over the years without taking such serious action, but Fiero Vice’s behavior is well outside the boundaries of acceptable criticism.
I'm happy that you jumped in. I've bought the occasional items from Fiero Store, over the years. You're one of my preferred businesses. The only problem I've ever had was with a water pump hose that was about a half inch too short. I never even bothered to complain because I had one that would work, and figured that any replacement (likely from the same outside vendor) would be similar. (This was years ago.) With that said... I've never had a problem with any packaging. Certainly nothing was ever damaged or lost.
Regarding the O/P... if he came out of the gate with "guns blazing", I'm not surprised that his business was declined, going forward. (People are banned from "brick and mortar" businesses all the time.) Aside from that, I wonder what he expected the FS to do, anyway. He never mentioned that little detail.
[This message has been edited by Raydar (edited 01-29-2022).]
So I'll add my 2 cents in here. This is a picture from Tony Kania and the parts that he ordered from them back in the day:
I had the EXACT same thing happen to my parts. Chrome exhaust tips thrown in a box with other loose steel parts rubbing all over them. No padding and no concern. Now again, this was back in the day but it DOES happen randomly with the Fierostore's shipping department and I'm not sure why there's this inconsistency.
Other than that, my biggest complaint was with the quality control on their plastic reproduction items but they've fixed 99% of the issues. Nowadays, I recommend them to most people who need parts.
[This message has been edited by IMSA GT (edited 01-29-2022).]
Nowadays, I recommend them [Fiero Store] to most people who need parts.
Agree, I support and refer them as well, because they are a very valuable asset to the Fiero community, however...
quote
Originally posted by IMSA GT:
This is a picture from Tony Kania and the parts that he ordered from them back in the day:
I had the EXACT same thing happen to my parts. Chrome exhaust tips thrown in a box with other loose steel parts rubbing all over them. No padding and no concern. Now again, this was back in the day but it DOES happen randomly with the Fierostore's shipping department and I'm not sure why there's this inconsistency.
...I have seen that with DOZENS of vendors over the years for Mustangs, Volvos, other vintage GM cars, and the list goes on for in infinity. To be perfectly honest, there were several long-standing Mustang vendors who closed their doors in recent years because customers finally got fed up of no-care package shipments. On the opposite end of that spectrum, outfits like NPD are extremely good with that sort of thing and customers take notice. In today's economy it would be wise for any vendor to keep looking inward to how they are treating customers and make sure their shipping department is putting care into the packaging.
Speaking of looking inward, what is more concerning to me is the "unconscious mob mentality" I witness on message boards (its worse on social media which is why I don't do social media). I personally don't know any of the parties involved and I'm not defending either, the point I'm making is most people don't know what really happened behind the scenes, they weren't there, and there is always two sides to the story. I've seen this exact scenario happen many times in the last quarter century on multiple automobile message boards; customer complains to community about their experience (regardless if they were in the right or wrong), then community attacks customer, how dare you question the great almighty [insert business name here]. I remember a case once where a guy paid a Fiero shop to do $3xxxx worth of work to his car, was unhappy with the unprofessionalism, wanted to share his story to the community, and he was dragged through the streets for it.
Again, I'm not picking side in that case or this case, I'm only pointing out that anytime somebody has a gripe with any vendor on any auto message board, the chances of survival is nil. I know one thing is for sure, the Fiero Store isn't perfect and neither is Fiero Vice, something to think about.
I am frustrated by having a guy come on here and BOMB the Fiero Store over what was obviously a minor thing; Storing steel parts for any length of time will lead to a bit of surface rust. it is relatively easy to take care of; Either wire brush and sandpaper, or a bit of sandblasting, or possibly just use the rust-conversion coatings. Not a big deal but this guy went on and on like someone had stolen his car and killed his dog.
I would not have even called to complain about that surface rust- it is not that big a deal, but the way Fiero Vice was talking he obviously wanted the FS to bow and scrap and possibly send him a million dollars. There is simply no excuse for this kind of display.
All of my dealings with the Fiero store have been good. The few times I have had something not work out perfectly, they were quick to address the problem. They are one of the FEW resources we still have- for this guy to flame on and on about them was ridiculous.
If you have a problem, call and talk politely to whoever answers the phone- you will get more bees with honey....Talking like an arrogant azz will only create more problems. I bet you wouldn't be yelling at your waitress (If you were still expecting her to bring you some food (Unless you like added spit)
Yes, I do not approve of the speed-ban (or was it a manual Cliff-ban?) that apparently occurred here. I saw what was happening before breakfast, decided I would give Fiero Vice a "+" rating to save him from the mob after eating, but then after breakfast it was too late.
While Fiero Vice was badmouthing Fiero Store, Fiero Vice was civil with all other posters in this thread. Nobody (besides Fiero Store) should have been negging Fiero Vice because he had an opinion that differed from theirs.
It was a "speed ban" that actually took years to complete. I'll never ban someone because he has some beef with a vendor. I checked his ratings and without disclosing the numbers, let me just say the speed-ban did his work. And not just because of this thread.
That said, I do think that him getting banned over this thread is a bit harsh. There are indeed always two sides to the story and the problem is that, besides the two parties involved, nobody else will ever get to hear the full story.
I am another Fiero community member that never had a problem ordering from the Fiero Store. As for the parts that you purchased from them that were sandblasted and exhibited light surface rust; that is so easily corrected by spraying with a rust neutralizer/converter. Sandblasting will leave a perfectly clean surface but when left exposed it is subject to some light surface rusting. Buy a spray can of Rust-Oleum rust reformer, coat the parts let them dry and paint. Problem solved. Should the Fiero Store have sprayed them with rust preventative? Probably so, but when the issue is so easily corrected ,its not worth making a big deal out of it. When those parts are treated and painted the parts will look great and no one will ever know the difference.
------------------ " THE BLACK PARALYZER" -87GT 3800SC Series III engine, custom ZZP /Frozen Boost Intercooler setup, 3.4" Pulley, Northstar TB, LS1 MAF, 3" Spintech/Hedman Exhaust, P-log Manifold, Autolite 104's, MSD wires, Custom CAI, 4T65eHD w. custom axles, Champion Radiator, S10 Brake Booster, HP Tuners VCM Suite. "THE COLUSSUS" 87GT - ALL OUT 3.4L Turbocharged engine, Garrett Hybrid Turbo, MSD ign., modified TH125H " ON THE LOOSE WITHOUT THE JUICE "
I've dealt with TFS and Rodney Dickman. Never had a problem with either. A plus for Rodney is I believe he is a 1 man operation and he actually answers his phone and talks to you.
This individual harassed me several years ago across several Facebook channels for deleting a comment on a club sale post that he was first nicely asked to remove. He did not comply and the comment was deleted. The comment was on a post by a widow selling her husband's Fiero. The Fiero was purchased from a dealership that this OP had done business with (poorly, imagine that) and he posted in the thread repeatedly about how this woman's Fiero was junk because it came from said dealership. The comment was irrelevant to the sale and the poor grieving woman was already distraught. Reason did not work so the comment was removed.
The OP called into question my ethics and integrity across multiple Facebook groups. In a follow-up survey to the 35th Anniversary event (which happened before the post debacle) he continued to gripe about me to the organizers manufacturing claims about interactions that never occurred and also attempted to stage a boycott of Fieros at Carlisle to have Carlisle Productions remove me from MAFOA.
Any of the numerous individuals that attempted to reason with him regarding postive involvement with the Fiero community were immediate blocked.
I haven't spoken much about this publicly to the extremely negative experience that resulted from my interaction but chalk me up as another individual who is glad he has one less outlet to stage character assassinations on people. I appreciate the FieroStore taking a stand - no one deserves to be treated in the manner that he treats people.
Originally posted by pmbrunelle: While Fiero Vice was badmouthing Fiero Store, Fiero Vice was civil with all other posters in this thread. Nobody (besides Fiero Store) should have been negging Fiero Vice because he had an opinion that differed from theirs.
I am disappointed with the mob.
I agree that a speed ban from one post, thread or gripe shouldn't happen... BUT, I dont think you have read through this thread thoroughly or even skimmed quickly since you think he treated everybody civilly. This has been going on for a period of time, this is not just a one-time instance.
He repeatedly attacked anyone that he could muster up a half hearted defense against or just flat out tried to castrate people in this thread.
Good reddens and I hope he sells his car and I never meet him at any Fiero gathering!
[This message has been edited by RichLo1 (edited 01-30-2022).]
