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| JohnWPB 1986 GT Fastback worklog (Page 33/71) |
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JohnWPB
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AUG 25, 12:09 PM
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I called MAACO last Saturday (08/16/14) and they said the car was almost done. They said that they were going to fix the windows come Monday morning. I gave them another week, and stopped by this morning. They had not done the windows yet, and they also had not fixed the crack in the clip above the tail lights. They also had yet to fix the door jams where the over spray ruined where they prepainted that area. I also noticed that the decklid was still crooked. Basically, they have done nothing in the past 3 weeks since I was there last.
Today Dominick apologized, and said that they were going to put it back in line immediately. He said that they were going to re-fix the crack in the decklid, fix the door jams, align the decklid, re-spray underneath the decklid where the paint had all bubbled up. They finally agreed to re-paint the black molding above the rear bumper after I was able to prove with photos that they indeed did paint it the first time it was in their shop. Both Geovani and Domnick agreed to this.
Supposedly it will be ready late next week..... I just have to wait and see.
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davylong86
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AUG 25, 12:34 PM
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Damn John, I hope this ends with good results.You have been more than fair with these people and deserve to be a top priority to see this gets done right and in a timely fashion.Good luck [This message has been edited by davylong86 (edited 08-25-2014).]
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Alex4mula
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AUG 26, 12:26 PM
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| quote | Originally posted by JohnWPB:
I called MAACO last Saturday (08/16/14) and they said the car was almost done. They said that they were going to fix the windows come Monday morning. I gave them another week, and stopped by this morning. They had not done the windows yet, and they also had not fixed the crack in the clip above the tail lights. They also had yet to fix the door jams where the over spray ruined where they prepainted that area. I also noticed that the decklid was still crooked. Basically, they have done nothing in the past 3 weeks since I was there last.
Today Dominick apologized, and said that they were going to put it back in line immediately. He said that they were going to re-fix the crack in the decklid, fix the door jams, align the decklid, re-spray underneath the decklid where the paint had all bubbled up. They finally agreed to re-paint the black molding above the rear bumper after I was able to prove with photos that they indeed did paint it the first time it was in their shop. Both Geovani and Domnick agreed to this.
Supposedly it will be ready late next week..... I just have to wait and see. |
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Your car is not making money for them so they will push it aside every time a paid job comes in. You may not like this but I'm telling you this will continue for as long as you let it go. I can see Daytona show with your car still in that shop if they can get away with it. I know you want to give them chance to do good but every minute that car is at that shop there is big opportunity/risk for something else (or the same) to go wrong. New employee arrives and push it outside when it is raining. Throw away parts left scattered/unlabeled. Etc. etc. You should cut your losses and move that car out of there like right now. I'm just being brutally honest. Sorry.
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Danyel
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AUG 26, 12:36 PM
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I've been following up on this ever since you posted the video ..... I really think these guys are stalling you ... I would get a laywer in there before this whole things blows up in your face .... the time is up my friend you have been OVERLY patient with these numbnuts.... I agree with the previous post .... they are really laughing at you or think your a softy ... Hope all turns out right for ya ... greatest regards my american friend
Danyel
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GKDINC
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AUG 26, 12:57 PM
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What Alex said!!! You need to get that car out of there. Good Luck Gary
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Patrick
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AUG 26, 04:36 PM
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| quote | Originally posted by JohnWPB:
It was not until I opened the door, that I literally got sick to my stomach...
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I just watched your video. Wow. That was just freakin' disgusting. How the hell can any business operate in that manner?
I really hope you are able to gain some measure of satisfaction when all is said and done.
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JohnWPB
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AUG 30, 09:11 PM
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Well, I went to MAACO yesterday to get the car, Again..... and they had not touched it during the week from what it looked like. The owner, Giovanni said that they will be open tomorrow (Saturday) from 9am to 1pm, and I should come back tomorrow and it will be done. I asked if noon would be good and he said yes. So I asked again just before I left, are you going to call me, or should I just come by at noon..... He replied to come at noon and get it.
So, today I stopped in at 12:15 to pick it up, and they were putting the deck lid back on the car. They said they had to take it back off to repaint underneath, where the paint was all bubbled up. I looked underneath to see the newly fixed paint.....It was not really a shocker to see that the paint is still 100% bubbled up, as you can see clearly in this photo:

It looked like absolutely nothing had been done. He tried to assure me that they had completely sanded down the area and repainted. I asked how, if it was sanded it could still be bubbled up in the same exact same way and spot. If the bubbles had been sanded, even poorly, then there would be small circles, (craters) and not bubbles with domes on them. He said if I want to pay for it, they can re-strip and paint it! Seriously! ! ! The crack was still above the tail light,, and the door jams are still a mess, Overspray, and where there is no paint all the way down to the original color, where it looks like someone attempted to remove the overspray, as you an see:

I had taken off the headlight doors, and made it very clear that they forgot to paint underneath of them last time. I showed them pictures of them on a table (not hung up next to the gas door assembly), but laying flat when they were painted. He assured me they would take care of that. Well, they decided to put the headlight doors back on for me, looking like this:

Both the drivers and passenger doors are warped where the Mr. Mike's lower door panel cardboard had gotten wet. Again, as you can see:

Luckliy I had typed of a list of 15 things that they were to do to the car when I left it there almost 3 months ago. Most of the items on the list were not done. I gave the store manager Dominick a copy, and had him sign another copy, that I have here in my safe
One of the items on the list, was to fix the belt line molding on top of the back bumper. When they originally painted it, the did not prep it at all, and the paint literally just flaked off. After going back 4 to 5 times, they finally painted it in the past few days. Well they DID paint it, however they did not sand, or prep or anything at all, other than take a spray can to it. Here is an example of the quality craftsmanship of their work..... So sad..... (The white you see, is the original color that the previous owner painted it, and is still that way after being "painted" twice by them now)

I told him, enough is enough, and I want the car back now, and I am going to have to get a lawyer to get this resolved. He said he can't do that as it is blocked in. I said well move the other cars then, and he refused. I actually had to get on the phone with the Sheriff's Office to get him to move the cars blocking mine in, and the then told the guys to get the piece of crap out of his shop. They pushed the car around (the battery dead due to leaving the trunk and doors open) and half pushed it into a parking space and said there. It was 12:25 at this time, and they closed up the shop, and all left me there with the dead battery.
I had to go back to the house, and get a pair of jumper cables. While I was jumping the car, someone that works in the same plaza was telling me that they left my car out in the rain with no windshield. I was like Yea, I know, the interior of the car was soaked, and they denied ever leaving it out in the rain. He said..... ready...... Seriously.... are you ready for this? "But I have a video of it! ! ! ! ! Wow, I never have good luck like this. He blue-toothed me over the video, and sure enough... the car was left out in the pouring rain, no sunroof, windows down, and no front windshield. He said he was watching them, and they hurried when it started raining and pulled a few other cars in, and left mine sitting there. In the screen capture below, that I took from the video, you can see an employee just standing there with his hands in his pockets looking at my car in the rain. Clearly they 100% knew it was out in the rain, and not just an oversight. Here is a screen shot from the video:

This does a few things, first I have them on video saying over and over and over again that the car was never left in the rain. This little video now proves without a doubt that they were lying. Secondly it shows sheer negligence on their part, and total disregard of one of their customers property. I forgot to mention that the rain shorted out a couple of the gauges in the dash. The speedometer now shows the car doing 100 MPH with the engine off. In the picture I posted a month or so ago, of the car covered inside and out with dust, you can clearly see the speedometer reading at 0 MPH as it should.[This message has been edited by JohnWPB (edited 09-10-2014).]
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FieroMaster88
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AUG 30, 10:22 PM
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Holy crap man. What a bunch of b.s.  ------------------
 88 Coupe: 2.0L Turbo 4 Cylinder, W2A, T25 Turbo. 84 Indy #64: Restoration Project, Super Duty 4 swap
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Raydar
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AUG 30, 10:23 PM
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I figured it would come to this. I'm sorry that it had to, though. Seems like it would have been a lot easier for them to just suck it up and do the right thing.
Burn them and bury them. (Legally speaking, of course.)
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1984whitesc
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AUG 30, 10:34 PM
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I hope you make them pay big time. I also hope corporate fires every last one of them. So unprofessional.
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