JohnWPB 1986 GT Fastback worklog (Page 29/71)
smartaxel JUL 08, 06:18 PM
I had the "nice" 1600 dollar base clear at Maaco. I sanded some sections down myself and allowed them the rest. I pulled off the mirrrors etc and some trim pieces. it came out poor with some bubbles and a cracking wierd texture under the clear. The bumper was full of gouges and some other issues. they even sprayed every rubber molding body color.. Dew wipes, windshield, sunroof molding. I brought it back after allowing it 3 weeks to cure,and they resprayed. This time they ripped the new leather seat, and it came back with silicone bubble divots all over the roof and hood... I took it back.. This third time it came back with no turbo power (its a boosted car), the seat ripped,black paint on the interior seat and steering wheel, and the hood had silicone divots all over. I gave up. They said theyd "fix" it in another three weeks but I was afraid they'd do even more damage. I wish you the best of luck but i have my doubts.. Seems any paint job at Maaco, no matter how costly, is still just a 400 dollar quick respray.

[This message has been edited by smartaxel (edited 07-08-2014).]

Christine JUL 09, 12:02 AM

quote
Originally posted by JohnWPB:

Again, though this is good for me to vent and blow off steam, but I will still wait and see what happens. If all is good, case closed. If all is not satisfactory, then is when I will have to take matters to the next level.




I am glad you took my post the way I intended it mostly just poking fun and you did not get bent out of shape but found humor in it as I intended. The Best Buy thing happened before I was Married to my husband so he did not have the pleasure to be there that day but if he had he would have joined me and not been put off at all, my reaction that and other things is part of the reason why we have been happily married for 11 years now, we see eye to eye on most things and are the best of friends and always have each others backs. Plus it is good for him that I like man stuff and never submit him to any dumb girly stuff, like jewelry for example it does nothing and has no purpose, not like a cool car that gets you from A to B and makes the trip fun, so you have form, function and a giant grin from ear to ear, much better than a rock that just sits there and screams this thing cost as much as a good paint job on a cool car but does nothing except make someone want to rob me.

I hope it goes well and you get satisfaction from this bad deal, if not I am sure you will be wiser and more learned from this experience. I showed my husband my post tonight and he did have sympathy for you as we have had similar experiences but not for quite as much so we can empathize with you on this. He also thought of one more thing I should have added to the things you do not want at a discount.

You do not want a discount prostitute. No explanation necessary for that.

I hope I made you laugh a little with each post. I am betting that if you do not get satisfaction you will be OK either way, you are a good person and Karma will come your way and theirs, even if you are not around to see it.
Pilot Abileen JUL 09, 01:19 AM
I was really thinking about giving MAACO my business to paint my fiero and my sc400 but after reading this and the incompetence of the MAACO shop and their Corporate Offices. I'll pay the extra at a different shop to get the JOB DONE RIGHT!!!! This is the worst service I've read and all that shop dust inside your fiero covering your NICE seats and NEW carpet... damn shame. MAACO really needs to pull their HEAD from their ASS and bite the bullet and EAT the material costs and DO THE JOB THEY PROMISED! Sorry John, hope they realize their mistakes and make things right for ya.
Vernon8360 JUL 09, 06:56 PM
I have been following John's build very carefully, the paint part especially; preparation, color choice, and the reaction of MACCO with some initial issues. This has grown into a disappointing headache for John. Given I trust his judgement and sense of fairness, I strongly suspect I will not be going to MACCO anytime soon or at least until these issues are addressed and fixed in a fair and equitable way. Even then, I may hesitate given the swamp this customer has been made to slog through. Whatever happened to taking pride in your work and living up to your promises? Seriously, do you really need a corporate executive to tell you to do the right thing?

------------------
1988 GT
Medium Red Metallic
Manual, Gray Leather
K Beck LEDs & StuWipes

Alex4mula JUL 10, 08:48 PM

quote
Originally posted by JohnWPB:

...

To my horror, I walk around the corner to see this:

.
...



This is why I can't have a gun. If something like this happened to me I would go ballistic and quickly be in the national news. Can't believe how patient you have been. Love that Mustang blue but as you said it doesn't look like it. Still great looking. Hang it there man.
JohnWPB JUL 11, 12:11 AM
Got a call From MAACO today, they said they will do the repairs in the same color, but under no circumstances paint it the color I wanted unless I cough up another $350. They want an answer, as now they want the car out of their shop. Unreal.... Things have already been a little tight, and I am off to Frazee, MN in a couple weeks, so the $350 is just not in the cards right now for something like this.

It's all just a nightmare, and am just sick of being sick to my stomach over it.
GTGeff JUL 11, 12:38 PM


Nice to know MAACO continues to live up to their crappy reputation and reinforces that I would never have them do any work on any of my vehicles.

Are they going to have the interior detailed before returning to you?

Jeff
2.5 JUL 11, 01:12 PM

quote
Originally posted by GTGeff:

Are they going to have the interior detailed before returning to you?

Jeff



Wow they better.
JohnWPB JUL 19, 04:00 AM
I called MAACO, and I do have to pay an additional $300 to be repainted the color I originally wanted.... I was kind of backed into a corner so to speak.

a) I could have pulled my car out, and had to take it somewhere and spend thousands more to have it repainted.
b) Pay $300 and take a serious gamble that they get it right this time.

I do have a few things in my favor at least..... Corporate is watching this whole situation closely. I printed out a full sheet, single spaced of what is to be corrected, and done while it is there, and had it signed by the shop manager.

It's funny, as I mentioned the stuff earlier in our conversation, that was not on the original paperwork, such as door jams and under the trunk/hood ect. He stressed over and over how important that things be on the paperwork, or down the road there is no proof, and no need for them to honor anything. I said it was a verbal agreement, and he said a verbal agreement means nothing, and that is HAS to be in writing.

Later in the conversation when I was just about to leave, I pulled out the list of what we agreed upon is being done to my car when you repaint it, and said that I would like him to sign it. He said there is no need to do that, as we discussed everything, and he knows completely what needs done. I reminded him, that no more the 10 minutes ago he was stressing how important that everything be on paper, and a verbal agreement meant nothing..... Needless to say, I got attitude as read it over a few times and eventually signed it I took the signed copy, and gave him a duplicate for his records

One of the items on the list was to have the interior professionally detailed after their not disregard for my personal property. He was not aware that I had taken photo's of the car in that state till I showed them to him.


At least this way, if things are not done correctly, I have a legal leg to stand on. I also recorded the entire conversation of what they are doing and how. In Florida it IS legal to record a conversation as long as one of the parties in the conversation is aware of the recording.

There is also a bit of good news..... they did order and pay for the full side molding and side marker kit from the Fiero Store. I picked it up a few days ago while I was there with to get the list of items to be done signed. That saved me $300. Interesting that that is also the exact amount I am paying for to have the car repainted.....

So, if all goes well, my car will be Vista Blue when I get back from Frazee from the 5th Annual Tyler Shipman Memorial Car Show.

[This message has been edited by JohnWPB (edited 08-25-2014).]

JohnWPB AUG 06, 11:21 PM
Well, it has been almost 2 months since I dropped the car off! I called yesterday morning, and they said it was probably going in the booth in a few hours. I will stop by tomorrow after work, and hopefully get to see it in it's correct color! Fingers Crossed! ! ! ! ! !