Shipping costs, TFS and RD (Page 3/5)
jscott1 FEB 09, 04:42 PM

quote
Originally posted by Dennis LaGrua:

I don't mind paying actual cost of shipping but you know what I don't like? ; vendors that add extra to the actual cost of shipping. Its like they are not making enough money on the product. They also have to be greedy and make a profit on the shipping. That is dishonest and we know who these businesses are.
I just sold some parts to a guy in Florida. I overestimated the shipping and the buyer paid for it. . As soon as the package was mailed I found out the actual shipping cost and the buyer got a $6 refund to his paypal account. To stay in business you need to operate with honesty and integrity The cheats eventually go by the wayside as a product of their own greed.




When I sell things on eBay the postage estimator 99% of the time estimates too low and I end up losing money on the shipping charge. Some vendors just tack on a little extra to cover these discrepancies. Not everyone has the time and patience to go back and reconcile all the shipping charges.

At the end of the day the shipping cost could or should be baked into the price. If it's not then consider that it is, and the price is the price. Small businesses can't afford to take a small shipping loss on each sale.
hyperv6 FEB 09, 10:46 PM
I will back up Tfs on shipping.

I have dealt with shipping on automotive parts for years and it just keeps getting more expensive as the market gets more competitive.

We ship from several sites to lower cost but that is not an option for many.

We also use a number of vendors to help lower cost too. But keep in mind fuel prices go up shipping cost go up.

As for Canada I have seen all of the of games played by customers. Some ship to the Rydens boarder store and have it held so they can come and pick it up. Many ship to postal boxes, relatives etc. One shipped to a Indian Nation in NY that could transfer goods to their Canadian reservation tax free.

In years past shipping was just a part of life but today Amazon has spoiled us.

In most cases nothing is made on shipping and if anything is made often it is lost in reshipments and denied claims on damaged and lost goods. These have to be written off as losses.

Then you have other issues like fraud etc. The bottom line is doing mail order is far from easy money like some think. Now competition will sell products below cost to try to run others out and then raise their prices. But that is another story.
Thunderstruck GT FEB 10, 08:20 AM

quote
Originally posted by hyperv6:

I will back up Tfs on shipping.

I have dealt with shipping on automotive parts for years and it just keeps getting more expensive as the market gets more competitive.

We ship from several sites to lower cost but that is not an option for many.

We also use a number of vendors to help lower cost too. But keep in mind fuel prices go up shipping cost go up.

As for Canada I have seen all of the of games played by customers. Some ship to the Rydens boarder store and have it held so they can come and pick it up. Many ship to postal boxes, relatives etc. One shipped to a Indian Nation in NY that could transfer goods to their Canadian reservation tax free.

In years past shipping was just a part of life but today Amazon has spoiled us.

In most cases nothing is made on shipping and if anything is made often it is lost in reshipments and denied claims on damaged and lost goods. These have to be written off as losses.

Then you have other issues like fraud etc. The bottom line is doing mail order is far from easy money like some think. Now competition will sell products below cost to try to run others out and then raise their prices. But that is another story.



Where's the LIKE button
jjd2296 FEB 10, 08:23 AM
Why is this in the chat. Should be in totally OT as it’s just a whining ***** fest. Just suck it up. Shipping is shipping. The sellers don’t control it. The larger the vendor you are the better rates you get.
edfiero FEB 10, 12:02 PM
I'll give my gripe about shipping specifically from Rockauto. (I think both Rodney and TFS are fair in most cases)

Rockauto charges you additional shipping if they have to ship you stuff from multiple warehouses. Really, it shouldn't be my problem as to where they source the stuff from.
If I can't get everything I need from Rockauto to come out of a single warehouse, then I order it from somewhere else.
FieroStore FEB 11, 12:50 PM

quote
Originally posted by IMSA GT:
I crap on the Fiero Store due to their lack of quality control on the reproduction or custom parts.



Since IMSA rarely likes to offer specific examples, and loves speaking in vague generalities, please allow us to guess what he might be talking about. This is only a guess, but since we've been criticized for this by others, it seems like a good example. Back in 2007, GM was discontinuing Fiero dew wipes and no aftermarket alternatives existed. We invested north of $20K to have the first reproductions made from scratch. We will be the first to admit that our first iteration was not the greatest quality, but they fit and were far better than broken originals. Since 2007, we have taken every opportunity to make improvements along the way. Today, our dew wipes are as good or better than GM quality. Would we prefer to always get it right on the first shot? Absolutely, but when the Fiero market won't tolerate higher prices, sacrifices have to be made. As the old saying goes, you can have it cheap, good, or fast.....pick two. For better and for worse, the Fiero market has spoken loud and clear. We simply respond accordingly.

The problem with trolls like IMSA and ogre is they don't understand that their rage could be channeled so much more productively. Instead of screaming from the rooftops about how horrible we are, they could open a dialogue and be part of the solution rather than the problem. Here's how that might look:


quote
Originally posted by theogre:
Still selling....illegal lights hidden behind "Check your local ordinances for legality." and other crap items most can't detect



A better way to articulate ogre's concern might be to ask us directly, "Why don't you sell DOT approved lights?"


quote
Originally posted by theogre:
TFS and Friends/Family at GM Dealer near them is why many GM parts only available thru them w/ very high makeup. A Current one is 87-88 Headlamp Module for $674.95. 87-88 belt tensioner pushed over $300-400 too a few years ago w/ most sold w/o gasket stuck in the back.



Here, rather than slinging around baseless accusations (we have no friends or family who work for GM), ogre could have simply asked, "Why is the price of 87-88 Headlamp Modules so high?" Or maybe, "Why did the belt tensioner stop coming with the gasket?"

With this approach, IMSA and ogre might learn that questions can be far more powerful than statements. Questions can provide them with information they didn't previously have. Questions can also bring to light issues that they could help resolve. Worst case, questions can reinforce their previously uneducated opinion.

IMSA and Ogre's combative venting does nothing but hurt the Fiero community. If they put half of their energy into constructive dialogue, they may find that they'll have less to be angry about over the long term.

[This message has been edited by FieroStore (edited 02-12-2020).]

IMSA GT FEB 11, 07:40 PM

quote
Originally posted by FieroStore:


Here, rather than slinging around baseless accusations (we have no friends or family who work for GM), IMSA could have simply asked, "Why is the price of 87-88 Headlamp Modules so high?" Or maybe, "Why did the belt tensioner stop coming with the gasket?"

With this approach, IMSA might learn that questions can be far more powerful than statements. Questions can provide him with information he didn't previously have and they can bring to light issues that he could help resolve. Worst case, they can reinforce his previously uneducated opinion.

IMSA and Ogre's combative venting does nothing but hurt the Fiero community. If they put half of their energy into constructive dialogue, they may find that they'll have less to be angry about over the long term.



First of all don't put false quotes in my name when I never said anything of the sort. That first item you quoted regarding quality control is mine, the last 2 are from Ogre with his legal concerns. Unlike Dave, I don't give a crap about legality. If I like something, I'll buy it and it's going on my vehicle.

My only gripe with your company has been quality control of reproduction or custom items. Your direct replacement parts for powertrain or exterior items seems to be of decent quality. However, when you start producing these custom items and people are busy trimming, cutting, and reshaping those parts because they don't fit the vehicle, that's a little problem. I joke about your shipping charges because they are a little high for some items. Other than that, when people make threads on here asking where they can find coolant tubes, exhaust items or any other stock part, I link them right to your page. I just wish on the reproduction or custom items that you would do more test-fitting before sending out the parts. Then let your manufacturer know what to issues are before the consumer has to complain about the item.
Raydar FEB 11, 10:24 PM
Okay... I'll jump into this, since lots of others are.
I've never had a problem with TFS shipping charges. They are what they are. The only bad part I've ever gotten was a coolant hose that was too short. (I'm sure that particular part is well known by now, so I'll spare everyone.)
To contrast, I've bought a bunch of really useful / cool stuff from TFS. Actually, I wish they still carried some stuff that was cancelled. (Like the glove box?)

Rodney? I will buy from him without question. Every time. He beats all comers, hands down. I hope whoever buys him out is as good.

Regarding US VS Canadian shipping... What nails you is the brokerage charges. I bought a set of wheels and tires from a Canadian entity. It was really because they had what I wanted, but the exchange rate seemed to make it advantageous to me. Right up until I received that bill from UPS for "brokerage". I started to tell them to go and pound sand, because it sounded like bullshit.
But I figured that I might want to receive something from UPS at some time in the future.
It seems that shipping through the Post Office (on either side of the border) will help to eliminate the brokerage fees. I can't say that with authority, however, since I don't do it frequently.

With all of that said, I hope that all of our vendors keep on keepin' on. We need you.

------------------
Raydar
88 Formula IMSA Fastback. 4.9, NVG T550

Praise the Lowered!

[This message has been edited by Raydar (edited 02-18-2020).]

Patrick FEB 11, 10:42 PM

quote
Originally posted by Raydar:

Regarding US VS Canadian shipping... the exchange rate seemed to make it advantageous to me.



Yeah, rub it in why don't you. Works out a whole lot better for you guys! lol


quote
Originally posted by Raydar:

It seems that shipping through the Post Office (on either side of the border) will help to eliminate the brokerage fees.



Absolutely agreed. The private carriers charge outrageous "brokerage fees". I won't have anything shipped cross-border unless it's via USPS/Canada Post.

Oregon88 FEB 12, 12:37 AM
Shipping isnt cheap at all. Trying to send parts to people coast to coast is often far more expensive than the parts!

It is amazing how amazon gets away with free shipping, but that's because they use the good ol USPS who operates at a loss to move these packages for amazon.

[This message has been edited by Oregon88 (edited 02-12-2020).]