Not good, once you sign off you are really screwed.
The company is correct
As for putting their company on the news, you must realize that the company does have a lawyer and can sue you and the media if they are poorly represented. They unfortunately hold all the cards.
Does not really help you out.
You can call the local law society who will give you a list of lawyers in your area, who will give you a 30 minute consultation for $10.00.
You could call the local university to see if they have students whom will represent you.
You always have the option of small claims court. In order to be sucessful you will have to prove the document you signed was poorly represented i.e. You were under the impression you were signing a payment receipt etc. If the document has clearly visible anything as in condition of vehicle on or near where you signed, you don't stand much of a chance.
Not trying to be negative, however the scales of justice are not in your favour.
Anything you signed you are entitled to a copy, if you do not have a copy then ask for one immediately and rear what you signed.
If you signed a blanket receipt and not a declaration of condition you might have a chance.
If so keep the money in your hands and file a small claims action. Always be reasonable, you can not sue for trouble lost time etc. just the direct damage i.e. one gt sail panel $300 from GM $200 from fiero wherehouse, include photo's and quotes or actual bills where replaced.
You must also have a loss not a possible loss, i.e. replaced missing sail panel and not quote from GM to have body shop replace body panel, which we all know would be priced out of range.
Good luck, be patient, list all witnesses in proper order and lay out your complaint in time line
i.e.
Tuesday the 22nd of february 2005 0900 hours received phone call to attended carrier address (name/address)
0932 at carrier's address
0933 asked to sign release document
0935 taken to vehicle and noted damage
1050 contacted sellor whom stated car ledt in great condition
1100 spoke to john doe at carrier who told me to get lost
1110 attempted to locate owner
1120 call refused
1420 call refused
and on and on
the clear you lay everything out the better it appears, people understand and the possability for an informal resolution.
more then likely the carrier must pay the first thousand or so deductable thus really you want the money out of the driver or carrier's pocket.
Also contact the sellor, he obtained the shipper and entered into a contract when the vehicle was picked up
Good luck
tim