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Anyone use U-verse? by Raydar
Started on: 08-23-2011 07:47 PM
Replies: 9
Last post by: Doug85GT on 08-26-2011 11:23 AM
Raydar
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Report this Post08-23-2011 07:47 PM Click Here to See the Profile for RaydarSend a Private Message to RaydarDirect Link to This Post
I just got an email that U-verse is available at my address.
I've been waiting to kick Comcast and Earthlink to the curb for years, but now that it's possible, I'm wondering if it will be worth the trouble.
They advertise really decent download speeds (up to 24 Mb?) This is one of the major selling points for me. Going to do 12 Mb, and upgrade if I need to,
Wondering if folks are getting what they're paying for.
TV lineup is... typical. Just a good excuse to give Comcrash the boot.

Any advice? Suggestions? Gotchas? Outright lies perpetrated by AT&T? (I work with other AT&T entities all day long. Don't get me started. )
I haven't found anything about data caps, but I expect they're in there, someplace.

Anyone?
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TommyRocker
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Report this Post08-23-2011 09:11 PM Click Here to See the Profile for TommyRockerSend a Private Message to TommyRockerDirect Link to This Post
My parents have it and they really like it.
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Fiero84Freak
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Report this Post08-23-2011 10:14 PM Click Here to See the Profile for Fiero84FreakSend a Private Message to Fiero84FreakDirect Link to This Post
I had the whole U-Verse sha-bang recently - lan line, internet, all the premium channels.

I then got hit with a bill of around $200 recently when their prices started skyrocketing. I then dropped the phone first (because telemarketers were just calling it anyway), then cancelled all the premium channels (Netflix instant gives all the movies I need), and also returned one of the three satellite boxes I have (I have the main box and now two satellite boxes). The bill is still fairly high for internet and the basic service (I think it's called "300" or some mess like that), but when they start jacking up the bill the wife usually calls them up and they throw in some sort of six month deal.

The service is honestly very good. I had Comcast before this. With Comcast, I was frequently losing service and had multiple issues usually every two to three weeks. Since U-Verse, I've had no major service issues (sometimes signal drops out, but it can typically be remedied within five minutes without calling anyone). The internet is rather good. They recommend you put the main receiver box someone alone away from where people would sit or be (apparently it COULD receive signals that can affect youself like excessive cell phone usage [they didn't say 'radiation' but implied that....]). I have three computers all wireless, a Wii, and a PS3 running off the service and everyone can still do whatever they want anywhere in the house without problems (one of the consoles typically is running Netflix and the computers surfing the net or downloading stuff).

I recommend U-Verse. Do know their prices do jump around, but my experience is that's been with any major service provider of TV and internet.
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Rallaster
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Report this Post08-23-2011 10:42 PM Click Here to See the Profile for RallasterSend a Private Message to RallasterDirect Link to This Post
 
quote
Originally posted by Raydar:

I just got an email that U-verse is available at my address.
I've been waiting to kick Comcast and Earthlink to the curb for years, but now that it's possible, I'm wondering if it will be worth the trouble.
They advertise really decent download speeds (up to 24 Mb?) This is one of the major selling points for me. Going to do 12 Mb, and upgrade if I need to,
Wondering if folks are getting what they're paying for.
TV lineup is... typical. Just a good excuse to give Comcrash the boot.

Any advice? Suggestions? Gotchas? Outright lies perpetrated by AT&T? (I work with other AT&T entities all day long. Don't get me started. )
I haven't found anything about data caps, but I expect they're in there, someplace.

Anyone?


Specifically speaking for service, I don't know what the actual DL speeds are and I'm too lazy to do a speedtest right now, but I know I can play Forza 3 on Xbox Live and watch Netflix in HD simultaneously without the service hiccuping. I don't do any torrenting, so I can't speak for the number of connections it will support and DL speed in that capacity, but what I use it for, I have no issues.

Be warned though that if you have your own home network with a server that needs to get to the outside, you're in for a VERY rough ride getting it setup as the "Residential Gateway" ATT Uverse uses is an all-in-one (Internet modem, telephone modem, Cable box demarcation, and wireless(g) router. To get a home server running on it is a royal PITA and even tier3 helpdesk is useless to get it configured and I just said screw it and shut my server down. The router is also 802.11b/g with 10/100 wired networking with 3 open ports after the TV box is connected. (Yes, the TV box uses a wired Ethernet connection). So transfer speeds aren't going to be as fast as they could be with Wireless N and/or 10/100/1000 Ethernet.

Data is capped at 250GB for full U-Verse customers and 150GB for internet only customers. I don't know of a way to accurately keep track of internet usage, so YMMV. The modem has a meter in the settings, but it tracks ALL data (TV, voice and internet) not just internet. TV and voice don't count against the cap, but Netflix, HULU, etc does.

[This message has been edited by Rallaster (edited 08-23-2011).]

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jetsnvettes2000
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Report this Post08-23-2011 11:50 PM Click Here to See the Profile for jetsnvettes2000Send a Private Message to jetsnvettes2000Direct Link to This Post
I have u verse , I have had it since the end of july and they still have the billing screwed up!! I first got a 350 dollar bill in august and then they said that wasent right then I got a 500 dolar bill and they had to correct that too!! now I was expecting a 350 dollar bill this month due to all the hookup fees and I got a 120 dollar bill instead???? ugh I have to call them yet again tomorrow!
I have internet, tv, home phone , and cell phone all bundled in the u verse w the e300 package it is suposed to cost 220 a month for all of it but so far who knows???? they cant seem to get it right!

far as the service, the internet was suposed to be faster well its slower and locks up, the dvr records the end of shows and cuts off the end of the show I want and the tv picture seems to pause for a bit at times I am not happy with it but its still far better than the dish I got rid of.
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Raydar
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Report this Post08-24-2011 07:44 PM Click Here to See the Profile for RaydarSend a Private Message to RaydarDirect Link to This Post
Thanks guys!
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wanobi
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Report this Post08-25-2011 08:50 PM Click Here to See the Profile for wanobiSend a Private Message to wanobiDirect Link to This Post
One little tidbit no one has touched on is that if you switch to Uverse, decide later you don't want it anymore and want to go back to regular dsl with DL speeds of less than 6meg, not going to happen. As far as the service goes, the biggest complaint I have heard is the length of time it takes to get it installed and working correctly.

Oh for those that are getting their phone service thru Uverse. Your phone is considered a emergency service which means it gets turned on before your cable would, should there be a major outage. Well if your phone is thru Uverse your internet and TV get to tag along with that phone service now.
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fierobear
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Report this Post08-26-2011 03:20 AM Click Here to See the Profile for fierobearSend a Private Message to fierobearDirect Link to This Post
I tried to get it, but I live on the edge of town and the technician said that there isn't enough bandwidth for us to get any HD channels. I figure what would cause all sorts of other problems, including less internet bandwidth than promised, so I told them to stick it.
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rogergarrison
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Report this Post08-26-2011 10:18 AM Click Here to See the Profile for rogergarrisonSend a Private Message to rogergarrisonDirect Link to This Post
ATT.........................nuff said...............
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Doug85GT
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Report this Post08-26-2011 11:23 AM Click Here to See the Profile for Doug85GTSend a Private Message to Doug85GTDirect Link to This Post
I have had U-verse internet for the past year. The service has been great!

I started out paying $35/month for 6 Mbps speed. Then they increased the price to $40/month so I upgraded to 18 Mbps @ $53/month.

I could download at ~700 KB/sec with the 6 Mbps connection. Now that I upgraded to 18 Mbps, I can sustain downloads of 1.8 MB/sec. It is not exactly three times the speed of my 6 Mbps but it is damn fast.

The only thing that I wish was faster is the upload speeds. I upload a lot of HD videos to Youtube. It takes about 4 hours to upload 1 hour of 1080P video with my connection. I can't complain too much because it would take days with my old DSL connection and Comcast would have dropped my connection a couple of times during such long uploads.


.

[This message has been edited by Doug85GT (edited 08-26-2011).]

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