quote Originally posted by Falcon4: And that wasn't racist either, it was slapping an irritating little pain in the ass upside the head verbally. I was just saying I now understand just who it was we're dealing with here, and it wasn't the nice, kind phone operator we expect to hear from tech support.

How do you know?! Because it was explained that way after everyone said he looked like an asshat?

Scott, I have had a pleasant weekend. I even have tomorrow off from work.

I gave up trying to understand Falcon4 in this thread.

Should I have burst out on the phone like I did? No, it should have been toned down. Like I said, in the year back from Iraq, I have no patience and I cannot stand ignorance. So, I go off easily and forcefully. But, she is still ignorant for stating that Veterans' Day is not a "National" Holiday.