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Wait for a vendor? by NightMare Cruiser
Started on: 08-16-2010 09:22 AM
Replies: 3
Last post by: fierosound on 08-16-2010 11:08 AM
NightMare Cruiser
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Report this Post08-16-2010 09:22 AM Click Here to See the Profile for NightMare CruiserSend a Private Message to NightMare CruiserDirect Link to This Post
How long should you wait on a parts vendor to either call you back or answer emails? I bought a couple of small parts from a Fiero vendor and have a few questions about them. I called 2x and emailed one. No big money was spent so it's not a big deal. It's just no product support.

How long do you wait until you inform the Fiero community?
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Tony Kania
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Report this Post08-16-2010 10:26 AM Click Here to See the Profile for Tony KaniaSend a Private Message to Tony KaniaDirect Link to This Post
That is something that you need to answer yourself in my honest opinion. But, I commend you for the way that you are handling this. Very respectful of the community. Most, myself included, jump the gun.
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ALJR
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Report this Post08-16-2010 10:40 AM Click Here to See the Profile for ALJRClick Here to Email ALJRSend a Private Message to ALJRDirect Link to This Post
Did the vendor make know in advance there would be any delays with your order? If not, two weeks seems like plenty of time to pack and ship parts... Not returning messages is unacceptable though. A lil communication can put the buyer at ease and avoid allot of undo stress and aggrivation...

Just my .02
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fierosound
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Report this Post08-16-2010 11:08 AM Click Here to See the Profile for fierosoundClick Here to visit fierosound's HomePageClick Here to Email fierosoundSend a Private Message to fierosoundDirect Link to This Post
Don't forget time in shipping - THAT can be slow. Even if he shipped it the next day, the company he shipped it with may not be on the ball. He may have been there Monday, but the local depot ships to the Main Depot on Fridays etc. In addition, things get into a "slow lane" and take longer than they should. I wouldn't jump the gun just yet.

 
quote
Originally posted by ALJR:

... Not returning messages is unacceptable though. A lil communication can put the buyer at ease and avoid allot of undo stress and aggrivation...





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[This message has been edited by fierosound (edited 08-16-2010).]

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