How long should you wait on a parts vendor to either call you back or answer emails? I bought a couple of small parts from a Fiero vendor and have a few questions about them. I called 2x and emailed one. No big money was spent so it's not a big deal. It's just no product support.
How long do you wait until you inform the Fiero community?
Tony Kania Member
Posts: 20794 From: The Inland Northwest Registered: Dec 2008
That is something that you need to answer yourself in my honest opinion. But, I commend you for the way that you are handling this. Very respectful of the community. Most, myself included, jump the gun.
Did the vendor make know in advance there would be any delays with your order? If not, two weeks seems like plenty of time to pack and ship parts... Not returning messages is unacceptable though. A lil communication can put the buyer at ease and avoid allot of undo stress and aggrivation...
Just my .02
Posts: 14428 From: Calgary, Canada Registered: Nov 1999
Don't forget time in shipping - THAT can be slow. Even if he shipped it the next day, the company he shipped it with may not be on the ball. He may have been there Monday, but the local depot ships to the Main Depot on Fridays etc. In addition, things get into a "slow lane" and take longer than they should. I wouldn't jump the gun just yet.
Originally posted by ALJR:
... Not returning messages is unacceptable though. A lil communication can put the buyer at ease and avoid allot of undo stress and aggrivation...
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